NAVAC CRM

Turn Every Lead Into a Sales Opportunity.

Capture leads, assign them to your team, track every follow-up and know exactly what is likely to close - without chasing your sales team for updates.

Start Free — 14 Days
  1. Enquiry3 Mar
  2. Call logged5 Mar
  3. Quote sent12 Mar
  4. Won26 Mar
  5. Renewal quoteNext action
The Problem

Leads Get Forgotten.

Most businesses do not lose good opportunities because the customer said no. They lose them because nobody followed up, nobody owned the lead, or the conversation disappeared into someone’s WhatsApp.

Leads Die in Someone’s Inbox

A call comes in, a WhatsApp arrives, a friend makes a referral — and it lives only in whoever answered. Nobody else on the team can see it exists.

Nobody Owns the Deal

With no name attached to a lead, everyone quietly assumes somebody else is following up. Most of the time, nobody is.

The Quote Goes Cold

By the time anyone remembers to check, the proposal is weeks old and the client has already gone with someone else.

One Record, Whole History

Open a Client and See Everything That Ever Happened.

Every call, email, quote and payment sits on the same timeline, with a clear owner. The next action is always flagged, so follow-ups stop depending on memory.

NS

Nyota Schools Ltd

Nairobi · Education · Client since March

Stage
Won
Owner
Peter
People
GODK
  1. Next action

    Send renewal quote

    Due Tuesday
  2. Payment received via M-Pesa

  3. Proposal accepted

  4. Site visit, 40 minutes

  5. Enquiry via website form

Example record

How NAVAC BMS Solves It

A Pipeline You Can Actually See.

One Record Per Relationship

Keep the customer, company, conversations, activities and deals together instead of scattered across different places.

A Pipeline You Can See

Move opportunities through your sales stages and instantly understand what is new, active, stuck or close to closing.

Ownership, Not Guesswork

Every lead and opportunity has a clear owner. Everyone knows who is responsible for moving it forward.

Bring In What You Already Have

Import your existing contacts, organisations and leads instead of starting from zero.

Win It Once, Use It Everywhere

When a lead becomes a customer, the information follows them into the rest of NAVAC BMS.

A Forecast That Means Something

See the value of your pipeline, what stage deals are in and what your team is actually likely to close.

How It Works

Six Stages. Value, Probability and Owner on Every Deal.

  1. 01

    New Lead

    A new enquiry enters your pipeline.

  2. 02

    Contacted

    Your team has made the first contact and started the conversation.

  3. 03

    Qualified

    You know there is a genuine opportunity worth pursuing.

  4. 04

    Proposal

    The prospect has received your proposal, quotation or offer.

  5. 05

    Negotiation

    The opportunity is active and moving toward a decision.

  6. 06

    Won

    The customer says yes. The deal moves forward into the rest of your business process.

In the Product

Everything Your Team Needs to Manage Sales Properly.

Records

Keep contacts, organisations, leads, activities and customer history organised in one place.

Pipeline

Track opportunities by stage, owner, value and probability so managers know what is moving and what is stuck.

Move Deals Faster

See follow-ups, priorities and next actions so salespeople always know what needs attention.

Built For

Everyone Knows What They Own.

Sales Reps

Know which leads need attention, which deals are active and what needs to happen next.

Team Leads & Managers

See team activity, pipeline value, stalled deals and sales performance without waiting for manual reports.

Owners & Directors

Get a clear view of the sales pipeline and what business is likely to come in.

Ops & Admin Teams

Keep customer records organised and make sure information is ready for the teams that need it.

One System

Win the Customer Once. Let NAVAC BMS Do the Rest.

When a lead becomes a customer, you should not need to enter the same information again in another system. NAVAC CRM is part of NAVAC Business Management System, so the record follows the relationship into invoicing, payments, projects and communication.

  • Invoicing & Payments
  • M-Pesa Collection
  • Email, SMS & WhatsApp
  • Staff & Leave
  • Petty Cash
  • Client Portal

All included. Plans differ by team size, not by feature.

Pricing

Try It Free for 14 Days. No Card. No Commitment.

Monthly

KES 7,500

5 users included

Annual

KES 75,000

Two months free

Get NAVAC BMS and start managing your sales properly from day one. Prices exclude VAT.

Questions

Straight Answers, Before You Ask.

Do I have to buy the CRM separately?

No. NAVAC CRM is part of NAVAC BMS. Your subscription gives you access to the wider NAVAC business management platform.

Can I bring the clients and leads I already have?

Yes. Import your existing contacts, organisations and leads so your team can start working with your current data instead of starting from scratch.

What happens when we win a deal?

The customer relationship does not stop at "Won". Their information can continue into the relevant NAVAC BMS workflows, such as projects, invoicing, payments and ongoing customer management.

Does the pipeline work from a phone?

Yes. Your sales team can access the CRM and stay on top of leads and opportunities while working remotely, in the office or on the road.

How is the pipeline forecast worked out?

Pipeline value is based on the opportunities in your sales stages and their assigned values and probabilities, giving managers a more useful view of potential revenue.

What does it cost?

NAVAC BMS starts at KES 7,500 per month for 5 users, or KES 75,000 annually. Prices are exclusive of VAT.

The cover of the NAVAC CRM product brochure
Product brochure

Take NAVAC CRM to your next meeting.

One page, everything that matters — the problem, how NAVAC BMS solves it, what is in the module, and what it costs. Built for printing and for your next client meeting.

  • The business problem, in one paragraph
  • How NAVAC BMS solves it, plainly described
  • The six-stage pipeline, from New Lead to Won
  • Pricing, with no asterisks
Ready to get started?

Follow the step-by-step NAVAC CRM User Guide

From your first lead to your first won deal — no technical background needed.

Get Started

Your Next Lead Is Already on Its Way.

Set your pipeline up before it arrives. Start with 14 days free, get full access to every module, and receive guided onboarding from our team.

Start Free at NAVAC BMS